Visitors
The Visitors screen gives you a profile for each unique user who has visited your WordPress site, with their complete activity history.
Visitors List
Navigate to Dashboard → Visitors.
Each row shows:
- Visitor ID (UUID, truncated)
- Country flag + location (country/city)
- Browser and OS
- First seen / Last seen dates
- Number of pageviews and recordings
Filtering
| Filter | Options |
|---|---|
| Country | Filter by detected country |
| Date range | Filter by first seen / last seen |
| Search | Not available (visitor IDs are anonymous UUIDs) |
Visitor Detail
Click any visitor to open their profile.
Summary
| Field | Description |
|---|---|
| UUID | Anonymous visitor identifier from localStorage |
| Country / City | GeoIP-resolved from IP at first seen time |
| Browser | Parsed from User-Agent |
| OS | Parsed from User-Agent |
| First seen | Timestamp of first pageview |
| Last seen | Timestamp of most recent activity |
Tabs
Activity Timeline
A chronological list of all pageviews with:
- Page URL
- Timestamp
- Time spent on page (seconds)
Errors
All errors that occurred during any of this visitor's sessions.
Recordings
All session recordings linked to this visitor. Sessions are listed in chronological order — this is the session stitching view, showing the full journey across multiple visits.
Each recording entry shows:
- Start time and duration
- Entry page URL
- ⚠️ Gap warning if applicable
Click any recording to open the player.
Leads
If the visitor submitted checkout data, their lead(s) are listed here with cart details and contact information.
Erasing Visitor Data (GDPR Right to Erasure)
To permanently delete all data for a visitor:
- Open the visitor's profile
- Click the Erase All Data button (bottom of the page)
- Confirm the action in the dialog
What is deleted:
- All errors linked to this visitor (their identifying context is anonymised)
- All recording sessions and segment files
- All pageviews
- All lead captures
- The visitor profile itself
This operation is irreversible. The visitor will appear as a new visitor on their next page load.
:::info GDPR Under GDPR Article 17, data subjects have the right to request erasure. Use this button to process such requests. See GDPR Compliance for the full procedure. :::